Return & Refund Policy

At Vardhman Textiles, we strive to deliver quality products. Please read our return policy carefully before placing an order.

No Return / No Exchange Policy

All products sold on our website are covered under a No Return and No Exchange Policy, except in the case of a manufacturing defect or if you receive a wrong product.

Mandatory Opening Video

To request a return or replacement, it is mandatory to record a continuous, unedited opening (unboxing) video from the moment the sealed package is opened.

The video must clearly show:

• The unopened package with the shipping label visible.

• The complete unboxing process without any cuts or edits.

• The product and the defect (if any).

Return Eligibility

A return or replacement will be accepted only if:

• The product has a genuine manufacturing defect, or

• You receive an incorrect item,

• And a valid continuous opening video is provided.

Claims Without Opening Video

No return, replacement, refund, or claim will be accepted without a valid opening video, regardless of the issue reported.

Claim Time Limit

Any issue must be reported within 24 hours of delivery along with the opening video and clear photographs.

Refund / Replacement

Once your claim is verified and approved, we will provide either:

• A replacement product (subject to availability), or

• A refund, as deemed appropriate by our team.

Non-Returnable Items

Returns will not be accepted for:

• Change of mind

• Color variation due to screen or lighting differences

• Incorrect order placed by the customer

• Minor weaving, printing, or dyeing variations that are normal in textile products

• Claims made without a valid opening video

• Claims reported after the specified time limit

Final Decision

Vardhman Textiles reserves the right to inspect and verify every claim. The company's decision regarding return, replacement, or refund shall be final.